Vca Murrayhill Veterinary Hospital

Vca Murrayhill Veterinary Hospital is a small-animal clinic in Beaverton, Oregon, located at 14831 SW Teal Blvd. It treats dogs and cats. Public feedback is mixed, with some clients describing long-term satisfaction and compassionate care and one recent review raising serious concerns about end-of-life pain management and communication.

Services

•Veterinary care for dogs and cats
•Surgery-related care is mentioned in reviews, including pre-surgery instructions and scheduling
•Senior and end-of-life care is referenced in reviews, including palliative care communication and euthanasia experiences
•Follow-up communication is highlighted positively in reviews

Pricing

No published pricing information is available for this clinic.

People

No individual veterinarians or staff members are named in the available reviews.

Reviews

Google reviews list a 4.2/5 rating from 149 reviews. Recent written feedback includes strong praise for staff friendliness, communication, follow-up, and compassionate care over many years. One recent critical review reports concerns about pain medication management for a terminally ill senior pet, lack of printed or emailed palliative-care instructions, and problems with pre-surgery guidance from the front desk, along with an uncomfortable experience described around a euthanasia occurring nearby.

Reviews for Vca Murrayhill Veterinary Hospital

Note: Showing the 5 most recent Google reviews out of 149 we track in total. Recent reviews may not be representative of overall sentiment.

Rebecca B

1 month ago

I am extremely disappointed with the care Murrayhill Animal Hospital provided to our senior pet. She was diagnosed with bone cancer, a condition that is extremely painful. Despite this, she was not given any pain medication, and I had to watch her suffer unnecessarily. The veterinarian did not print or email any instructions for our pet’s palliative care. We trusted the veterinarians at Murrayhill Animal Hospital to provide compassionate, humane care, especially for an elderly pet/family member, facing a terminal diagnosis. Unfortunately, that trust was broken. Pain management is a basic part of veterinary care, and withholding it caused our pet to suffer immense pain. Veterinarian care is very expensive and we paid to get the best care and advice for our pets, Murrayhill failed miserably. We would also like to recommend that Murrayhill reconsiders their euthanasia practices. It was very disturbing and disrespectful of Murrayhill to put a cat to sleep right next door to us, when our pet was having a checkup. We will never forget that poor cat meowing in a very loud stressful cry, and then having to witness the owners of the cat, an elderly couple leave crying and completely devastated. If your pet is having surgery and you receive a phone call the night before from the front desk, for pre-surgery instructions, please ask to speak to a technician that understands the instructions. We were not given the correct information before our pet’s surgery and this caused us and our pet extreme stress, because it delayed our pet’s surgery. I told the Veterinarian about this, and she said “oh, the front desk doesn’t know how to read the instructions” and just shrugged it off. Murrayhill also made other mistakes with our other pet, but there are just too many to list, so we made the decision to change veterinarians and get the proper care that our pets deserve. Please do your research if your pet has a terminal illness and ensure that they are getting the proper treatment and especially pain medication. We paid a lot of money, to get the proper care for our senior pet and she suffered, which was totally unnecessary. We hope this feedback encourages Murrayhill Animal Hospital to prioritize comfort and quality of life for future patients, especially those at the end of life and provide better training to their personnel. No pet should have to endure what ours did, or the grief that we suffered. I accidentally gave two stars and meant to only give a one star rating!

MB

2 months ago

Domonique S.

4 months ago

I have had a lot of dogs in my life, which means lots of vets. This place is absolutely the best vet I have ever been to. The staff is so incredible. Every single one. The communication, friendliness and following up is wonderful. Both of my dogs enjoy coming here.

Katie Kenna

4 months ago

We’ve brought our babies here for over 10 years. They are the most compassionate and caring people in veterinary medicine.

Kris Goodrich

6 months ago